CIVIC is a series of transformation frameworks that helps individuals and organizations understand and incorporate fresh perspectives and expand their ideas of what’s possible when engaging with 21st-century communities, constituencies, and customers. It draws upon asset-based community organizing approaches, with a core belief that value exists on all sides of community engagement relationships, beyond and inclusive of monetary value. Our process uncovers the systemic problems caused by media narratives, historic inequality, perception gaps, and personal biases that inhibit change.
The result is the evolution of institutional citizenship, away from being transactional and stuck in an action/reaction cycle, to one that is integrated into community-based initiatives, more broadly accepted, open to greater access, and a leader in inclusive and mutually-beneficial solutions.
CIVIC comprises three distinct products:
1. CIVIC New Leadership
2. CIVIC Cultural/Educational
3. CIVIC Enterprise
When the hurt is precise, the solutions must also be precise.
~Inspired by Ayanna Pressley
Mentoring and Coaching for New
• For new leaders in the non-profit arts community
Whether you've been recently promoted or you’re making a career change, the first year as the Executive Director comes with surprises that no one thinks to tell you in advance. Our tailored executive coaching program will assist you in navigating the transition and building the right foundation for your leadership.
With your personal and organizational goals as milestones, this program will support your growth and instruct you on how to achieve impact with your board of directors, staff, community, and the philanthropic sector.
Over a six-month program, Derek will provide a confidential and collegial environment to explore your leadership style and vision.
Together we will develop:
• A leadership roadmap for the first two years as an Executive Director
• A broader understanding of the interconnectedness of the non-profit arts landscape
• Advanced skills on arts management and designing new cultural experiences
• Increased understanding of expanding your reach and influence.
Strategic Plan Implementation & Assessment | Matchmaking
• For organizations working in BIPOC communities
• For cultural institutions reckoning with their relevance and survival
For much of the early 21st century, universities, theaters, and museums have been grappling with questions about their relevance in the shadow of declining attendance by traditional patron bases and changes in American demographics. Some universities responded by replacing domestic students with international students. This move supported growth, but cost them connection with residents in their host communities. It also led to accusations of colonization and gentrification during periods of campus expansion in residential neighborhoods.
Museums and theaters attempted to broadening their audiences by introducing limited-run productions and exhibitions featuring artists of color. However, tepid commitments - from poor messaging and inadequate staff training to the reluctant placement and inclusion of diverse work as a central part of their audience engagement - made these initiatives seem tokenizing and patronizing.
CIVIC Cultural/Educational provides various entry points for evolution. Depending on the institutional need, a range of solutions from community matchmaking to stakeholder assessment to an in-depth examination of strategic plans will be explored together.
Strategic Plan Implementation & Assessment | Community Building
• For companies and organizations seeking to add a social justice component to their operations and to diversify their client and audience bases
For-profit companies and many non-profit organizations often walk a fine line between fulfilling their social responsibility guidelines and meeting the bottom line. Today’s consumers and stakeholders, however, are more savvy than ever. They understand when actions are performative rather than substantive, and recognize when their communities are treated as being monolithic instead of diverse. Additionally, with the proliferation of online content, the decline of attention spans, and a thirst for meaningful engagements, sustaining audience and consumer interest is significantly more complicated.
CIVIC Enterprise draws upon some of the concepts in CIVIC Cultural/Educational and expands that by incorporating a business-sensitive approach. As with CIVIC Cultural/Educational, there are a variety of entry points, from community building to strategic plan implementation and assessment. This includes leaning into innovation and experimentation to develop a mutually-beneficial business/community relationship that results in mututal investment and growth and propserity for all involved.
For clients in need of a larger, multidimensional approach, Re|Fresh Strategies works with a team of collaborators that complement its services. Below are consultants that Re|Fresh Strategies collaborates with for internal institutional evolution, communications, and alignments of the inner self.
Malia Lazu, The Urban Labs
Diversity | Equity | Inclusion
The Urban Labs helps prepare and engage organizations for a 21st-century workforce. Based on a community organizing model that breaks down the barrier between companies and the people they want to both hire and serve, their LEXICON programs uncover the systemic and cultural challenges caused by unconscious bias.
Greg Ball, KBX Media
Marketing | Copywriting | Content Creation
If you’re driven and passionate about delivering high quality work in an intelligent way, KillerBoomBox is the right fit for you. Their team members use the full range of their skills to deliver the best of urban culture, storytelling, and music to audiences.
Erin Anderson, Eadem Arbor
Inner wellness | Mindfulness | Meditation
Eadem Arbor collaborates with you to create more peace in all aspects of your life - wellness, education, work, and events. The team helps cultivate your authentic and wholehearted wellness for sustainable growth of yourself and for your company.
"Collaboration has no hierarchy. The Sun collaborates with soil to bring flowers on the earth." ~Amit Ray